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JKS Manufacturing Dealers and Customers,

As this pandemic continues to reek havoc on both the public health and safety as well as the economy of this country it is clear that every business has been affected. With that said we thank all of our dealers and customers for their continued support and patience during this difficult time. The state of Michigan has extended and expanded its Stay Home, Stay Safe order which is now in affect through the end of April. While this has forced us to take additional measures to limit staffing across every department, the silver lining here is we are still open for business and are beginning to ship product daily again.

 

Shipping Resumes – As we resume shipping orders we will still be doing so with a very limited staff. The backlogged orders have begun to be processed first in the order received up through the new orders being placed. While this will take some time to get caught up, please allow for up to 7 business days at this time for in-stock item orders to ship out. Some orders will ship the following day. It’s all based on daily volume and order sizes. Obviously this will improve as we work through the backlog of orders.

 

Business Hours –  Business hours have been updated to Monday - Friday from 9am - 5pm EST. Our sales, tech support, shipping, marketing and accounting departments will be available. It should be noted that email continues to be the preferred method of communication as the majority of staff is working remotely.

 

Staffing – At this time several temporary staffing changes have been made. If your sales representative is currently not available another has already been assigned to you temporarily and will be monitoring all emails hourly. You are welcome to continue sending your emails to your regular sales rep, the emails will be forwarded to the sales rep currently handling the territory. Please see the list below of available sales staff currently available to assist.

 

General Sales – jks@ridefox.com

Inside Sales - Jason Shellhaas | Chris Lytle | Nate Moore | Brandi Raymond | Jason Goodwin | Josh Mannes | Mike Maloney

Tech Support - Andy Hazel | Randy Wilson

Random Jeep nut - Justin McLean

Outside Territory Reps - Miles Henderson | Brad Spearing

 

Thank you,

JKS Manufacturing Management

Factory Protection Plus Badge

The Ultimate Lifted Suspension Protection Coverage and it’s FREE!

Limited Lifetime Warranty

All JKS products are protected by a limited lifetime warranty to ensure they are free from manufacturer defects in material and workmanship so you can go with confidence knowing your JKS parts are covered.

  • - 5 Year, 100,000-mile PLUS Protection
  • - Free, no cost protection for JKS customers
  • - Could save thousands on possible repairs
  • - Easy online application process
  • - Available for most late model vehicles
Plus
Drivtrain 5year 60K Mile Protection

When you see this symbol you will know with confidence this application has been tested and successfully passed the Federal Motor Vehicle Safety Standard (FMVSS) No. 126 test. This highly specialized test was performed to show the installation of this particular J-Rate suspension system, with a specific tire and wheel package would not compromise the performance and effectiveness of the vehicle’s Electronic Stability Control (ESC) system.

Plus
Drivtrain 5year 60K Mile Protection

The cherry on top for the industry leading Factory Protection Plus Program is the Supplemental Limited Warranty offered at no additional cost to the customer. This warranty is designed to supplement the factory drivetrain warranty on each vehicle and provides the extra peace of mind knowing your Jeep is protected. All J-Rated lift systems include this supplemental coverage to match either the factory 5-year/100,000-mile drivetrain warranty offered.

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